Ring Doorbell Is Not Charging-Here is how to fix


Ring doorbells have revolutionized home security, providing homeowners with convenient access to real-time video footage and notifications on their smartphones. However, like any electronic device, Ring doorbells can encounter charging issues that prevent them from functioning properly. If you face ring doorbell is not charging–Here Is How to Fix.

How do I fix my Ring Doorbell not charging?

In this article, we will explore some common reasons behind this problem of Ring Doorbell Not Charging and provide effective solutions to get it up and running again.

Ring Doorbell Is Not Charging

Refresh The Ring App

Refresh Ring App

To refresh the Ring app, you can follow these steps:

  1. Open the Ring app on your mobile device.
  2. Ensure you are logged in with your Ring account credentials.
  3. If you’re already in the app, navigate to the main dashboard or home screen.
  4. On most mobile devices, you can perform a pull-to-refresh gesture to initiate a refresh. Swipe down from the top of the screen and release to trigger the refresh action.
  5. Alternatively, you can look for a dedicated refresh or reload button within the app’s interface. This button is usually represented by an icon resembling a circular arrow or two arrows forming a loop. Tap on this button to refresh the app.
  6. After initiating the refresh, wait for a moment while the app retrieves the latest data from your Ring devices and servers.
  7. The app should now display updated information, including any new events, videos, or device statuses.
  8. If you don’t see the desired changes or updates, try closing the app completely and reopening it. This will ensure a fresh start and may resolve any temporary glitches or caching issues.

Remember that the specific steps to refresh the Ring app may vary slightly depending on the version of the app and your device’s operating system. However, the general principles remain the same, and you can adapt the instructions accordingly.

Check the Power Source

The first step in troubleshooting a Ring doorbell that won’t charge is to ensure that it is correctly connected to a power source. Follow these steps to fix power source problem of Ring Video Doorbell Is Not Charging

  • Verify the wiring: Check if the doorbell is connected to a stable power source, such as a wired doorbell or a transformer. Ensure that the wires are securely connected and not damaged.
  • Test the power source: Use a multimeter or voltage tester to check the power output from the transformer or wired connection. Ensure that the voltage meets the required specifications mentioned in the Ring doorbell’s manual.
  • Reset the power source: If the power source seems to be functioning correctly, try resetting the transformer or circuit breaker that supplies power to the doorbell. Sometimes, a simple reset can resolve charging issues.

If Still the Problem of Ring Doorbell Not Charging persist do the following

Clean the Charging Contacts

Over time, dirt, dust, or debris can accumulate on the charging contacts of the Ring doorbell, hindering the charging process. To clean the charging contacts follow the following steps;

  • Power off the doorbell: Disconnect the power source and remove the Ring doorbell from its mounting bracket.
  • Clean the contacts: Using a soft, lint-free cloth or a cotton swab, gently wipe the charging contacts on both the doorbell and the mounting bracket. Ensure that there is no residue or grime left on the contacts. You can also use contact cleaner to clean the contacts.
  • Reinstall the doorbell: Once the contacts are clean and dry, reattach the Ring doorbell to the mounting bracket and reconnect the power source. Check if the doorbell starts charging.

Even if the problem of Ring doorbell not Charging you must have some problem with the Battery.

Check the Battery

If your Ring doorbell is powered by a rechargeable battery, a drained or faulty battery could be the culprit. Take the following steps to troubleshoot the battery.

  • Remove the battery: Disconnect the doorbell from its power source and remove the battery. Inspect it for any signs of damage, swelling, or corrosion.
  • Charge the battery: If the battery appears undamaged, connect it to a compatible charger and let it charge fully. Monitor the charging progress and ensure that it is receiving power.
  • Reinstall the battery: Once the battery is fully charged, reinsert it into the Ring doorbell and reconnect the power source. Check if the doorbell begins charging and resumes normal operation.

Update Firmware and Settings

Occasionally, outdated firmware or incorrect settings on the Ring doorbell can cause charging problems. Follow these steps to update the firmware and review the settings:

  • Update firmware: Ensure that your Ring doorbell is running the latest firmware version. Open the Ring app on your smartphone, go to the device settings, and check for available updates. Install any pending firmware updates.
  • Review power-saving settings: Check the power-saving options in the Ring app and make sure they are not excessively limiting the doorbell’s functionality or charging capabilities. Adjust the settings if necessary.

Ring doorbell not flashing when charging

If your Ring doorbell is not flashing when charging, there are a few potential reasons for this issue.

First, ensure that the charging cable and power source are functioning correctly. Check for any loose connections or damaged cables that may prevent the doorbell from receiving power.

Additionally, verify that the power source is providing a stable and sufficient charge. If the power source is working fine and the doorbell still doesn’t flash, try a different charging cable or power adapter to rule out any faults with the original ones.

It’s also worth noting that some Ring doorbell models may not have a visible flashing light during charging, so referring to the device’s documentation or contacting Ring support can provide further guidance.

Ring doorbell 2 not working after charging battery

After charging the battery of the Ring Doorbell 2, some users have reported experiencing issues with the device not working properly. Despite the initial anticipation of a fully charged battery bringing renewed functionality, it seems that certain problems persist. Users have encountered difficulties ranging from the device not turning on at all to the battery draining quickly after a short period of use. This situation can be frustrating, as the Ring Doorbell 2 is designed to provide enhanced security and convenience to homeowners. If you find yourself facing this issue, it is recommended to reach out to Ring customer support for assistance in troubleshooting and resolving the problem.

Ring battery level not updating

A common issue that users may encounter with their Ring devices is the battery level not updating accurately. This problem can be frustrating as it hampers the ability to monitor the battery life of the device effectively. When the battery level fails to update, it can be attributed to several potential causes.

First, it might be a software glitch or bug within the Ring app or firmware, preventing the accurate reporting of battery status. In such cases, restarting the device, updating the Ring app, or even resetting the device’s settings could potentially resolve the issue.

Alternatively, the problem may lie with the device’s battery itself, such as a faulty battery sensor or poor connection. In such instances, contacting Ring customer support or considering a battery replacement might be necessary to rectify the problem. Regardless of the cause, troubleshooting steps and seeking assistance from Ring’s support team can often help resolve the issue of the battery level not updating promptly or accurately.


A Ring doorbell not charging can be a frustrating experience, but by following the steps outlined above, you can troubleshoot and resolve most charging issues. Always remember to consult the official Ring support website or contact customer support if the problem persists or if you require further assistance. Enjoy the peace of mind that comes with a fully functioning Ring doorbell, ensuring your home stays safe and secure.

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